When we can respond

Our average email response time is within 24 hours.

To talk to someone straight away call us between 8am–5pm CT, Monday–Friday.

Where we’re based

2217 Park Bend Drive, Suite 300, Austin TX 78758.

Privacy is important

All personal data and order history is 100% confidential and encrypted. Only pharmacy staff and prescribing doctors can access this data. We promise never to share your data unless legally obliged to by law.

Complaint or concern?

Having happy customers is our priority, so if you have a complaint then please email: complaints@medzino.com

Written complaints should be sent to: TeleMed2U Inc. dba Medzino, 2217 Park Bend Drive, Suite 300, Austin, TX 78758.